Education and Training is a critical component for change initiatives to be successful. Understanding the current skills of your workforce and the new skills required to fully implement the changes enables us to develop a learning strategy, customize education programs, plan and implement tactical delivery schedules.

We partner with your resources to develop and deliver customized educational programs, learning aids, performance support materials, and feedback mechanisms to enable your workforce to adapt to change.

Over the years ADAPTATION has assembled a portfolio of educational programs to meet our clients’ specific business and change initiative needs. This includes skill building programs to support transition to new systems, business processes and organizational structures as well as programs to support the full participation of your resources in the development and delivery of these customized programs.

Education Portfolio*

Curriculum

Program Title Objectives Media Duration

Governance

IT Governance Introduce IT Governance; objectives, frameworks, processes, roles and implementation approaches. Facilitated workshop 4 Hours

Performance Management

Balance Scorecard Introduce Balance Scorecard concept; objectives, processes, roles and implementation approaches. Facilitated workshop 4 Hours

Business Process Redesign

Process Mapping Enable participants to gather, organize, analyze and construct process maps for current operations. Facilitated workshop 5 Hours

Organizational Models

Off-Shoring – A People Perspective Introduce Off-Shoring strategies, practices, and implementation planning guidelines. Facilitated workshop 4 Hours
Multicultural Awareness Prepare participants to work more efficiently and effectively with other cultures. Facilitated workshop 2 Hours

Operational Efficiency

Activity Based Management Introduce Activity Based Management concept: objectives, processes, roles and implementation approaches. Facilitated workshop 4 Hours

Organizational Change Management

Change Management Planning Enable participants to plan a change management program to transition local staff to an enterprise-wide change initiative. Facilitated workshop 1-Day
Communications Planning Enable participants to develop a detailed communications plan to support the transition to an enterprise-wide change initiative. Facilitated workshop 4 Hours
Change Management Network Kick-off major organizational change initiative; establish change management network. Facilitated workshop 1½ Days
GAP Analysis Workshop Benchmark current and future state systems, business processes, and organizational structures; identify major changes, GAPS and develop transition plans. Facilitated workshop 1-Day
Change Readiness Workshop Survey change initiative participants to determine the organization’s degree of readiness for adopting the changes Facilitated workshop 4 Hours
Leadership of Change Define skills and behaviors needed for management to lead their staff through transitional periods. Facilitated workshop 4 Hours
Adapting to Change Enable non-managerial staff to better cope during periods of transition. Facilitated workshop 4 Hours

Oracle – eBusiness

Oracle eBusiness Navigation Enable new users to perform basic navigation, form activities, searches, basic inquiries/ drilldown, use attachments, access and use Online Help. Instructor-led / technology lab 2 Hours
General Ledger Inquiry & Reporting Enable non-accounting users to perform Account/Summary, Account/Journal, and AP
Inquiry with drilldown. Users will also be able to run, view, print and download standard reports.
Instructor-led / technology lab 4 Hours
General Ledger Journal Entries Enable financial and accounting users to import, enter manually, reverse, approve, and post journal entries. Instructor-led / technology lab 4 Hours
Advanced Reporting Enable financial reporting users to:
1) generate, customize, and export reports and graphs,
2) manage worksheets and workbooks,
3) customize standard queries,
4) create sorts, percentages, totals and calculations with results, and
5)create, manage and format ad hoc queries.
Instructor-led / technology lab 4 Hours
Requisitioning Enable procurement users to navigate and use basic requisition functions including receiving and approving, and create, change, submit and approve payment requests. Instructor-led / technology lab oe Webinar 3 Hours
Purchasing for Buyers Enable buyers to execute Procure-to-Pay and purchasing processes including:
1) retrieve, create, approve, reject, cancel, return & modify Pos,
2) reassign requisitions,
3) run, download and print PO reports,
4) inquiry on Pos, requisitions and receipts, and
5) manage supplier sourcing.
Instructor-led / technology lab 1 Day
Accounts Payable Invoice Processing Enable AP users to execute AP processes including:
1) enter PO matched, non-PO and project invoices,
2) enter prepayments,
3) enter customer refunds & credit memos,
4) modify existing invoice distributions,
5) place and release holds, and
6) adjust invoices.
Instructor-led / technology lab 1½ Days
Accounts Payable Disbursements Enable assigned AP users to process payments, void checks, clear & reconcile payments, load bank statements and cleared check files, and
perform bank reconciliation process.
Instructor-led / technology lab 4 Hours
Accounts Receivable Processing Enable AR users to execute AR processes including:
1) view, create & modify customers,
2) create invoices, memos & adjustments,
3) create and apply receipts,
4) process credit balances and refunds,
5) manage past-due receivables, and
6) specify, run, download & print AR reports.
Instructor-led / technology lab 1 Day
Project Accounting Overview Enable users with project responsibilities to describe PR process flows, explain WBS, perform project inquiries, enter project requests, create and maintain expenditure types, resource lists and run PA reports. Instructor-led / technology lab 1 Day
Project Accounting Controller Enable project controllers to create and maintain projects including:
1) apply appropriate WBS for project type,
2) load & manage budgets and forecasts,
3) perform error correction,
4) change project status,
5) outline and record project expenditures, and
6) close projects.
Instructor-led / technology lab 3 Days
Project Accounting Inquiry & Reporting Enable financial users to perform project inquiries and run PA reports. Instructor-led / technology lab 4 Hours

SAP

Getting Started with SAP Enable new users to log on/off SAP, navigate to transaction entry screens, enter information in different field types, search for field values, print and save documents. Instructor-led / technology lab 2 Hours
GL Processing Workshop Enable new users to enter, post, display, change and reverse GL documents. Instructor-led / technology lab 5 Hours
AP Processing Workshop Enable new users to process vendor invoices and credit memos; create purchase orders, service entry sheets and recurring entries; pay and clear vendor invoices. Instructor-led / technology lab 1-Day
AR Processing Workshop Enable new users to enter, post, display, change, and reverse customer documents; post customer payments and clear open items. Instructor-led / technology lab 5 Hours
Display Workshop Enable new users to navigate to, select, view common accounting documents; specify, generate, format, download and print standard reports. Instructor-led / technology lab 4 Hours
Business Intelligence/Financial Reporting Provide users with the ability to perform periodic and ad hoc reporting in the BI system. Instructor-led / technology lab 4 Hours
Master Data Processing & Maintenance Provide experienced users with the ability to perform data maintenance functions in the SAP applications (e.g., set up vendor and customer accounts, add GL accounts. Instructor-led / technology lab 1-Day
Monthly Close Process Prepare users to conduct a monthly close cycle using SAP. Facilitated workshop / webcast 4 Hours

Professional Skills

Project Planning Introduce participants to project management methodologies, processes, roles, plan development and management. Facilitated workshop 2 Days
New Supervisor Skills Enable newly promoted supervisors to successfully transition to their new role. Facilitated workshop 1-Day
Online Communications Educate participants on how to make more effective use of email. Facilitated workshop 4 Hours
Using Pivot Tables Train MS Excel users to leverage Pivot tables to analyze and display information. Instructor-led / technology lab 4 Hours

Learning and Development

Learning and Staff Development – Planning Enable participants to collect, analyze and develop a logistical delivery plan for a specified audience. Facilitated workshop 4 Hours
Instructional System Design Enable Subject Matter Experts (SMEs) to plan and develop a program of study for a specified audience. Facilitated workshop 1-Day
Instructor Training (Train the Trainer) Educate Subject Matter Experts (SMEs) to prepare for and deliver effective training programs. Facilitated workshop 2 Days
Developing and Conducting Webcasts Teach participants to modify and deliver an existing training program via online session. Facilitated workshop 1-Day

 

* Each of these programs is customized to support a specific business need or change initiative within an organization.